Archive for the ‘Human resource’ Category

Manage Your Debt and Avail of Student Loan Private Consolidation

Tuesday, June 29th, 2010

If you have several loans incurred while pursuing your studies, it would be good idea to consider refinancing your debts with a student loan private consolidation. Repaying your loan is something which you have to do eventually so might as well so to it now than later.

For one thing, consolidating your loans will help in better management of payments. Compare that to having several statements arriving to you every month, a consolidated statement would be so much less the hassle. Just give it some discipline to see to it that you cut back on your other debts and just have the one consolidated loan otherwise, taking credit again would just defeat the purpose of a loan consolidation.

Refinancing your student loan would also help you save money on the interest rate. However, to do this, you have to give the effort and do some research first. Find out which firm can offer you the most competitive rate. It would be ideal to have a rate that’s lesser than the least interest rate you’re having from your several loans.

Another good reason to consolidate all your existing student loans is you can maintain a very healthy credit rating. Your credit score reflects all the financial decisions you’ve made in all throughout your life. You default on your student loans and this bad decision will hound you for many years. And believe me, a person with good credit score often get the best of everything. From your insurance premiums to your mortgage rates, everything will be affected by your credit rating.

You see, it is to your best interest that as soon as possible, you give it time to research your best options when consolidating your student loan. I’m sure there are many companies who will offer competitive rates.

Good business management practices

Tuesday, March 16th, 2010

A SMALL GESTURE … A BIG DIFFERENCE

A few months ago, during the course of some training research, I had a very uplifting experience. I visited one of the retail stores and caught a glimpse of a customer trying to get my attention. As I approached her, she said:

” I noticed by your security card that you worked for this company. I want to give you a message to take back to the Corporate Office. I have a young daughter who, for a long time had been very withdrawn due to personal problems. She was hired by your company a couple of months ago. Prior to this, she would go straight to her room when she came home and not interact with anyone. After she started working for your company, I noticed positive changes in my daughter. Bit by bit she started to come out of her shell. As the days progressed, she even sat with us for meals and joined in conversations. We were very impressed with her and though we were curious to find out who or what inspired such a remarkable change, we thought it best to wait for her to tell us when she was ready - and she did.”

“One evening, bubbling over with excitement, my daughter finally decided to fill us in. She was so happy working for this Corporation and could not believe how much of a difference they made in her life. Her excitement escalated as she spoke of a training consultant who was genuinely interested in listening to her views. For her, this was amazing. No one was ever interested in her opinion before and even though she was a little reluctant at first, she felt comfortable speaking to this lady. Most importantly, she had a renewed sense of self-pride thinking someone actually cared about what she had to say. She then continued to explain that for a long time, she was confused and unsure of her career goals. One day she approached the training consultant for some advice. The trainer suggested they work together in establishing a career development plan and an outline of the training classes she would need to help her achieve this goal. Then she made special arrangements for her to use the company’’s computer training room after her work shift since my daughter could not afford a computer of her own.”

“My daughter was so thrilled by all this; she just could not stop talking about the company. She finally has something she can look forward to and this newfound passion has made an incredible difference in her life. With the help of the training consultant and the H.R. Manager, she was able to channel this energy in a positive way. She now has something to aim for and a better chance of realizing her career goals. Added to that is the renewed confidence and belief in what she can achieve. I wanted to thank your Corporate Office and to let them know, whatever they did to create such a positive change in my daughter … please do not stop. Who knows, they may be able to touch someone else as they did my daughter.”

I thanked the lady for her kind words, assured her I would pass the message on, then left the store with an enlightened belief in how precious ”human capital” can be and the significant difference a little effort on a manager’’s part can make in an individual’’s life.

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This happy outcome was not the result of some pre-planned corporate development program. A great leader will always be vigilant and listen intently because it is so easy to fail to recognize an opportunity when it is close at hand. A great leader will be vigilant so that they don”t throw away the chance they were given to make a difference in someones life.

Tips for managing older workers

Monday, May 18th, 2009

Older workers can be a blessing for overworked managers if they understand the psyche of the senior staff. Their experience can be successfully tapped to the benefit of the department if they are content, and comfortable with their environment. The following suggestions should be useful in the management of older workers.

Recognition:

Experienced employees appreciate being recognized for their years on the job.

Their knowledge from experience should be acknowledged, even if they have to conform to the same rules as newer employees. Respect means a lot to every older worker that I have ever known.

Comfort Zone:

Through years of working habits, older workers have definite comfort zones when it comes to what type of job is familiar. Consideration should be given to experienced older employees to their capabilities. They will appreciate being able to give input as to what areas of work are their preference, even if their eventual assignment is not the one that they wanted. Trying to work within their comfort areas will assure good relations.

Feeling Useful:

Sometimes, older workers face issues with feeling relevant. Within the workplace, older workers will respond favorably by feeling useful, and important to some aspect of the business. Motivation is essential to their feelings of self-worth. The acknowledgement of a job well-done can do wonders to any employees state of mind.

Keep Friends Together:

If older employees have long-term friendships within the workplace, keeping them together as growth adds personnel is a great idea. Everyone realizes that change must take place with growth, but having a pleasant workday involves social contact that is positive. If this is an option, indulge personal preferences as to workmates. Happy workers are usually good workers.

Good management knows how to manage, but good management is also a question of being sensitive to everyone’s feelings. Regardless of age, the above thoughts apply to all employees. People skills are a tremendous asset, appreciated by everyone working under management with expertise in this area.

In conclusion, it is worthwhile to create conditions that are conducive to employees feeling good about their workplace. Their production will be enhanced, and company morale will flourish. When the time comes for an “old timer” to retire, the loss of their experience is usually felt for a long time within any business.

The importance of understanding cultural differences in business

Friday, May 8th, 2009

International trade is the name of the game in today’s business world. Understanding cultural differences can mean success or losing the deal at the first meeting. It can create a huge impact on your reputation and the way your business is viewed by the rest of the world.

Twenty years ago a Japanese businessman refused to deal with a female friend of mine who was working for the government on a large contract.

He stated he would only deal with a man. We of course were outraged that his demands were met and she was replaced with a less qualified male to do the deal.

Much older and wiser now I recognize that to be successful internationally sometimes requires you put aside your own sensitivities and do what is necessary to close the deal. Was it really worth losing a multi-million dollar contract to insist someone conform to our views of equality of gender? Probably not.

There are cultural differences however that are worth losing a deal for. In some countries in the world it is culturally acceptable to use child labor. In other countries bribing government officials is seen as part of the normal course of a tendering process. While refusing to deal with these people will lose you the deal, your stance on human rights and corruption will enhance your reputation with other countries and benefit you more in the long run.

These two extremes aside there are many other important cultural differences which can and will impact on your international business success.

While western culture currently dominates the business world, the growing Asian markets are opening up rapidly. Many norms of body language accepted in the West convey the exact opposite of meaning in the east. Direct eye contact in the West is a sign of honesty whilst in many Eastern countries it is disrespectful. Can you picture the meeting where you are doing your utmost to make eye contact while your counterpart is trying equally hard to avoid it?

I made my first international business trip to Kuala Lumpur in Malaysia. My only thought in choosing my attire for the flight was the expected heat at my destination. Shorts and a t-shirt seemed like a good idea at the time.

For a woman traveling alone to a dominantly Muslim country I could not have chosen more inappropriately. I landed at 11.30pm and whilst it did not cause me any major problems the disapproval of the people around me was palpable. Dressed in a pants suit for my meeting the next morning everything went exceedingly well.

To make the connection essential for ongoing business relationships you must understand the culture of the people you are dealing with. As with everything first impressions count and you don’t want to start by unknowingly showing disrespect to the people of the country you wish to deal with. The smallest details are important.

Even within the English speaking world you need to take care. American, English, Canadian and Australian cultures, whilst similar, all have their differences. A common language helps to break through cultural barriers and sort out misunderstandings but not making mistakes in the first place is a much better option.

Understanding the rights of employees in the work environment

Sunday, May 3rd, 2009

There are several rights that employees have in the Work Environment. This article is an effort to identify those rights that may not be readily identifiable to the management of companies or organizations. Some may be readily apparent while others may be implied but never really discussed.

One of the most important rights an employee has is to have honesty exist in the workplace. This is from not only management but also other employees. If a supervisor or management of a company is not honest with their employees, they will create an atmosphere of distrust and this will affect the quality of work that is performed by their employees. This will not only affect moral but also it will have an impact on the perception the company receives as this attitude will eventually work its way to the public perception of how the company operates. If honesty does not exist within a company, customers will find out and they will go elsewhere for their products or services.

Today there are many cases of workers being injured in their work environment. Employees have a right to work in a safe, secure environment. This is an important topic for employees today and should be an important topic for management to assure a safe, secure environment. There are safety regulations that apply to numerous organizations and employees have a right to expect that these requirements will be in place. Some of the concerns that employees face is to have the proper safety equipment to perform the job they are assigned.

Another right that employees have is to have the proper training to do the job. If they do not receive it, they should not be blamed for something if they have not been properly trained. It is a right of employers to have employees with the qualifications to do the job but as those needs change, they should provide the proper training for those changes. Part of this scenario involves the position description for the duties assigned. When jobs are advertised within either organizations or outside employees and potential employees have a right to have the position description match the duties. In many position descriptions, a phrase that is placed states other duties as assigned. While this may be a normal portion of job descriptions, the other duties as assigned should not be a significant amount of work as related to the rest of the description.

Employees in positions should perform the required duties for which they were hired with adequate

pay for the duties they are assigned. However, additional duties are sometimes assigned as part of the other duties as assigned. If these duties are a significant change and they are permanent then there should be an adjustment in the pay.

Significant changes would be ones that I feel override the amount of time needed to perform them in relation to the original duties. To make this more clear if the duties amount to a 30% increase in the workload pay adjustment should be made. This can easily be accomplished in many cases while in others it is more difficult. If the work is needed then before it is assigned there should be discussion with the appropriate individuals to get approval for the needed pay increase.

Another right employees have is to be recognized for the quality of the work they provide in support of the organization or company. This should be done on a regular basis through either a bonus or award in recognition of their efforts. While sometimes management can provide comments about the quality of the work and that, they appreciate it additional efforts should be made in recognition. This should be highlighted by having meetings to recognize the efforts. This lets other employees know that their efforts are appreciated and may help to instill some incentive for others to do a quality effort in performance of their duties. People put forth more effort when they know their work will be appreciated and recognized.

Problems sometimes arise in the conduct of business. When this occurs, employees have the right to have the causes properly identified and corrective measures taken to resolve them. Sometimes mistakes are made by employees but they should not be crucified for them. The reason the mistakes were made need to be investigated not just blame the employee. Sometimes it is a lack of training or there could be other reasons but whatever they are, they need to be properly identified and corrected.

Companies to be successful must treat their employees with respect not only as individuals but also as part of the organization. Another right employees have is to expect decisions to be made by their supervisor or management of the company when they have an issue. There is nothing more frustrating for an employee than to bring a problem to their supervisor and not receive acknowledgment or action to resolve it. Employees also have a right to know about decisions made by company officials that may affect their job security or the security of the company to stay in business. They have a right to have this information so they can make appropriate decisions that affect their livelihood in the future.

There are many issues, which company officials must sometimes make decisions but it is not necessary for all of them to be communicated to employees. However, those that affect the status of the company and or their position or job security should be communicated to the employees affected. If issues exist with regard to the security of the company or jobs within it, employees have a right to know before the public. Decisions need to be made by employees who may have their job security affected by decisions that are made. The decisions that are made by the company not only affect the company but their employees and their families. Companies must realize how they would feel if things were occurring that affected their job security and they were not informed properly.